Privacy Policy

Effective Date: 17th October 2023

Support In Westmorland ("we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data. It also explains your rights and choices regarding your personal information when you interact with our training services and website.

By using our services, you agree to the practices described in this Privacy Policy. We encourage you to read this policy thoroughly and contact us if you have any questions or concerns.

1. Information We Collect

1.1. Personal Information

We may collect personal information from you when you register for our training courses, contact us, or interact with our website. The types of personal information we may collect include:

- Your name

- Contact details (address, email, phone number)

- Date of birth

- Identification documents

- Payment information

- Employment history and qualifications

- Feedback and reviews

1.2. Non-Personal Information

We may also collect non-personal information, such as your IP address, browser type, and device information, when you visit our website.

2. How We Use Your Information

We use your personal information for the following purposes:

2.1. Providing Training Services

To deliver our training services to you, including registering you for courses, scheduling training sessions, and assessing your progress.

2.2. Communication

To send you important information about your training, updates on our services, and respond to your inquiries.

2.3. Compliance

To meet our legal and regulatory obligations, including reporting to regulatory bodies such as Nuco Training and The First Aid Awards.

2.4. Marketing

With your consent, we may use your contact information to send you promotional materials about our services, special offers, and other updates.

3. Disclosure of Information

We may share your personal information with the following third parties:

3.1. Regulatory Bodies

To comply with our obligations as a training provider, we may share your information with relevant regulatory bodies.

3.2. Service Providers

We may use third-party service providers to assist in delivering our services, such as website hosting, payment processing, and communication tools. These providers may have access to your personal information to perform their tasks.

3.3. Legal Requirements

We may disclose your personal information if required by law, government authorities, or to protect our rights and safety.

4. Your Choices

You have the following choices regarding your personal information:

4.1. Access and Correction

You have the right to access, update, and correct your personal information. You may contact us to request changes or access your data.

4.2. Opt-Out

You can opt out of receiving marketing communications by following the instructions in the communication or by contacting us directly.

5. Security

We take appropriate security measures to protect your personal information from unauthorized access, disclosure, and misuse. However, no data transmission or storage can be guaranteed to be 100% secure.

6. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for legal and regulatory reasons. We will notify you of any material changes through our website or other means.

7. Contact Us

If you have questions, concerns, or requests related to your personal information or this Privacy Policy, please contact us at:

Support In Westmorland

01539 303020

Info@supportinwestmorland.co.uk

Supportinwestmorland.co.uk

We take your privacy seriously and are committed to addressing any inquiries or concerns promptly.

This Privacy Policy was last updated on 17th October 2023.